Winning at mcity88 is something to be proud of. But what matters even more is that withdrawing your money should be simple, fast, and reliable. That is our promise to every mcity88 member.
Mcity88 supports a wide range of popular withdrawal methods among Malaysian users. Choose the one that suits you best.
Maybank, CIMB, Public Bank, RHB, Hong Leong, AmBank, and many more local banks are fully supported.
The most popular method among young Malaysian players. Instantly credited to your Touch 'n Go wallet.
Fast and easy. Money goes straight into your Boost account within minutes.
Grab users can withdraw directly to their GrabPay wallet with ease — no extra steps required.
Withdrawals to ShopeePay are now available. Ideal for members who frequently shop within the Shopee ecosystem.
For members who prefer greater privacy, withdrawals via USDT (TRC20/ERC20) are available with more flexible limits.
The withdrawal process at mcity88 is designed to be as simple and quick as possible. No lengthy procedures or days of waiting to get your winnings. Just follow the easy steps below and your funds will be in your account in no time.
Open the mcity88 website or app and log in with your username and password. Make sure your internet connection is stable before starting the withdrawal process.
After logging in, click the wallet icon or navigate to the "Withdrawal" menu in your account. You will be taken to the withdrawal page showing your current balance.
Choose your preferred withdrawal method — FPX, Touch 'n Go, Boost, GrabPay, or others. Enter the amount you wish to withdraw and ensure it falls within the minimum and maximum limits.
Double-check the bank account number or registered phone number. Make sure the details are correct, as withdrawals sent to the wrong account cannot be reversed once processed.
Click the "Submit Request" button and wait for confirmation from the mcity88 system. You will receive a notification once your withdrawal has been successfully processed to your chosen payment method.
For faster withdrawals, make sure your account has completed the identity verification (KYC) process beforehand. Your first withdrawal may take slightly longer for security review, but subsequent withdrawals will be processed much faster.
Many players who have used other platforms know how frustrating it is when winnings take days to arrive. Some platforms demand multiple documents, others suddenly freeze accounts without clear reason, and some have withdrawal processes that are far too complicated. At mcity88, we are aware of all these issues and we make sure your withdrawal experience is completely different.
Mcity88's automated withdrawal system processes most requests without manual intervention, especially for amounts below a certain threshold. This means your funds can reach your account within minutes — not hours, let alone days. The payment processing technology used by mcity88 is among the most advanced in the local online gaming industry.
From a security standpoint, every withdrawal request at mcity88 goes through multiple layers of security checks. Our system detects any unusual activity and will request additional verification if needed, solely to protect you from any fraud attempts. 256-bit SSL encryption ensures all your personal data and financial information is fully protected at all times.
Another thing that sets mcity88 apart from other platforms is transparency in the withdrawal process. You can monitor the status of your withdrawal request in real time from within your account, from "Processing" all the way to "Successfully Sent". No doubt, no confusion — you know exactly what is happening with your funds at every step.
The automated system processes withdrawals without waiting for manual approval.
Your data and financial information are protected with the highest level of encryption.
Track your withdrawal status in real time within your account at any time.
Our support team is ready to assist with any withdrawal issues at any time.
Choose the method that best suits your needs and habits based on the comparison table below.
| Method | Processing Time | Minimum Limit | Maximum Limit | Fees |
|---|---|---|---|---|
| Bank Transfer (FPX) | 30 min – 3 hours | RM 30 | RM 50,000/day | Free |
| Touch 'n Go eWallet | < 5 minutes | RM 30 | RM 10,000/day | Free |
| Boost eWallet | < 5 minutes | RM 30 | RM 8,000/day | Free |
| GrabPay | < 5 minutes | RM 30 | RM 8,000/day | Free |
| ShopeePay | < 10 minutes | RM 30 | RM 5,000/day | Free |
| USDT (Crypto) | 15 – 30 minutes | RM 50 | RM 100,000/day | Network fee |
While the withdrawal process at mcity88 is designed to be as straightforward as possible, there are a few important things you should know to ensure every withdrawal request is processed quickly and without any issues. Here is a complete guide to review before making your first withdrawal.
Before making your first withdrawal, you will need to complete the KYC (Know Your Customer) process. This involves submitting a copy of your identity card (MyKad) and proof of current address. The process is typically completed within 24 hours and only needs to be done once. KYC is not just a platform requirement — it protects your account from any unauthorized use.
If you have claimed any bonus or promotion, make sure you have met the wagering requirement (rollover requirement) before making a withdrawal. For example, if the wagering requirement is 5x and you received a RM 100 bonus, you need to place bets totalling RM 500 before the bonus balance is eligible for withdrawal. You can check the status of your current wagering requirement in your account section.
This is something many people overlook. The name on the bank account or e-wallet you use for withdrawals must match the name registered on your mcity88 account. Withdrawals to third-party accounts are not permitted for security and compliance reasons. If there is a spelling discrepancy, contact our customer support for assistance.
While withdrawals at mcity88 can be made at any time, those submitted during regular business hours (9am – 6pm, Monday to Friday) are typically processed faster as the finance team is fully operational. For e-wallet withdrawals, processing times are consistent around the clock as they are handled automatically.
Touch 'n Go, Boost, and GrabPay process withdrawals automatically in under 5 minutes.
Withdrawal requests that do not meet the rollover requirements will be automatically rejected by the system.
Verified accounts enjoy faster withdrawal processing and higher limits.
Answers to the most frequently asked questions by mcity88 members about the withdrawal process.
Mcity88 is committed to ensuring a safe and responsible gaming experience. Set withdrawal and betting limits that are within your means. Never withdraw more than you need or borrow money to gamble. Remember, online gaming should be enjoyable entertainment, not a financial burden. For more information on responsible gaming, visit our page Responsible Gaming us.
Login to your mcity88 account now and enjoy fast, secure, and hassle-free withdrawals.